1. Agreement to terms

These Terms of Use (“Terms”) govern your access to and use of cliont.com, related domains, and associated applications (the “Service”). By accessing or using the Service, you agree to these Terms and to our Privacy Policy, Cookie Notice, Anti‑Spam & Communications Policy, Data Storage, Security & Retention Policy, and Survey & Case‑Assessment Terms (collectively, the “Policies”).

If you are using the Service on behalf of an organization (e.g., a law firm), you represent that you are authorized to bind that organization, and “you” refers to that entity.

2. Roles; data stewardship

For law‑firm intake data, Cliont acts as a service provider/processor; the applicable law firm acts as the business/controller. For our own website operations (e.g., security, analytics, billing, and limited marketing), Cliont may act as a business/controller. We honor legally recognized browser opt‑out signals (e.g., Global Privacy Control) and Colorado‑recognized Universal Opt‑Out Mechanisms; see our Privacy and Cookie notices.

3. License & your content

You retain ownership of your content. You grant Cliont a nonexclusive, worldwide, royalty‑free license to host, process, transcode, analyze (including automated tools), and display your content solely to provide, maintain, secure, support, and improve the Service and to meet legal obligations.

4. Acceptable use

You will not: (i) use the Service to violate law or third‑party rights; (ii) upload unlawful content (e.g., threats, defamatory material, CSAM, malware); (iii) probe or circumvent security; (iv) reverse engineer; (v) send unlawful or unconsented marketing messages (see Anti‑Spam & Communications Policy); (vi) record others without required consent; (vii) misrepresent your identity or affiliation.

5. Accounts & security

Maintain the security of your credentials. You are responsible for activities under your account. Notify us promptly of unauthorized use or a suspected incident.

6. Fees (if applicable)

Fees, taxes, billing cycles, and cancellation terms are provided in your order form or plan. We may suspend or terminate for non‑payment.

7. Third‑party services & subprocessors

The Service may interoperate with third‑party services (e.g., cloud storage, transcription, analytics). Their use is subject to their terms. We require appropriate data‑processing and security commitments from our subprocessors.

8. Intellectual property; feedback

Cliont and its licensors own the Service and associated IP. If you submit feedback, you grant Cliont an irrevocable, royalty‑free license to use it.

9. DMCA; repeat infringer policy

Cliont responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. §512). Send notices to our DMCA Agent at info@lawbob.com or 3535 Ross Ave #200
San Jose, CA 95124 containing all elements required by §512(c)(3). We may remove content and terminate repeat infringers. We also maintain a designated agent with the U.S. Copyright Office; keep your notice information up to date.

10. Communications consent

Transactional messages are part of the Service (e.g., password resets). Marketing emails/SMS/calls require your consent and are governed by our Anti‑Spam & Communications Policy (implementing CAN‑SPAM, TCPA, and the Telemarketing Sales Rule). You may withdraw consent at any time.

11. Disclaimers; limitation of liability

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied). Cliont will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, or goodwill. Our aggregate liability for all claims will not exceed the greater of: (a) amounts you paid in the 12 months preceding the event, or (b) $1,000.

12. Indemnification

You will defend and indemnify Cliont from claims arising out of your content, your violation of law or third‑party rights, or your breach of these Terms.

13. Dispute resolution; arbitration; class‑action waiver

Any dispute will be resolved by binding arbitration under the Federal Arbitration Act on an individual basis (no class or representative actions). Venue: United States. Administrator: [AAA or JAMS; applicable rules]. Either party may seek injunctive relief in court to protect IP or data security.

14. Export; sanctions; anti‑corruption

You agree to comply with applicable export, sanctions, and anti‑corruption laws.

15. Suspension & termination

We may suspend or terminate the Service for cause (e.g., legal risk, security issues, abuse, non‑payment). You may stop using the Service at any time; refunds only as required by law or your order.

16. Changes to these Terms

We may update these Terms. We will post the revised date and, where changes are material, provide notice.

17. Contact

Law Offices of Robert P. Bergman
3535 Ross Ave #200
San Jose, CA 95124
Email: info@lawbob.com | Phone: +1-408-528-28275

California consumer assistance: California Department of Consumer Affairs at (800) 952‑5210, 1625 North Market Blvd., Sacramento, CA 95834.